Effective Date: April 22, 2025
Website: https://aidotech.in
Company: AiDo Tech (formerly BookMyOPTicket)

1. Overview
AiDo Tech provides AI-powered digital services and custom solutions. Most services are delivered digitally. This policy also governs occasional physical shipments.

2. Digital Product Delivery
2.1 Instant Access Services
Digital products like subscriptions, tools, and modules are delivered within 1–24 hours after payment via email, dashboards, or secure links.
🔔 Ensure your email is correct. Contact support@aidotech.in if you haven’t received access in 24 hours.

2.2 Custom Solutions
Timelines are shared during kickoff and depend on scope and feedback. Deliverables are shared via Google Drive, GitHub, or secure portals.

3. Physical Product Shipping
On occasion, we ship merchandise, documentation, or hardware add-ons.

3.1 Shipping Locations: Currently only within India. Contact us for international requests.
3.2 Shipping Charges: Free within India unless specified. International charges apply.
3.3 Dispatch & Delivery:
Dispatch in 3–5 business days. Delivery in 5–10 days (India), 10–21 days (International).
3.4 Courier Partners: Blue Dart, DTDC, Delhivery, India Post. International: DHL, FedEx, Aramex.

4. Delays or Issues
Delays may occur due to natural disasters, strikes, or courier issues. We will notify and support affected customers.

5. Non-Delivery Situations
We are not responsible for non-delivery caused by:
- Wrong address
- No one available at delivery
- Rejected delivery
- Incomplete contact info
Returned items can be reshipped with additional charges if required.

6. Support for Shipping Queries
📞 Phone (Working Days): +91-7200822228
7. Policy Updates
AiDo Tech may update this policy without prior notice. Please revisit periodically for updates.